Purchase terms

1. General provisions.

1.1. These terms of purchase (hereinafter – the Terms) set out the mutual rights, obligations and liability of UAB “Metallum novum”, legal entity code 300665526, VAT number LT100003068210, registered office at Marių g. 66, Kaunas, Lithuania (hereinafter – the Seller), and the person acquiring the goods (hereinafter – the Buyer).

1.2. The Terms apply where the Buyer orders goods on the website www.rusty.lt – by submitting an enquiry or an order in the online store – by email, by telephone, or at the Seller’s premises.

1.3. By placing an order the Buyer confirms having read, understood and accepted the Terms.

1.4. The Seller may amend the Terms. An order is governed by the version of the Terms in force when the order was placed.

1.5. The Buyer’s personal data is processed as set out in the Privacy policy.

1.6. Goods may be purchased by natural persons with legal capacity, by minors between fourteen and eighteen years of age with the consent of their parents or guardians, and by legal entities.

2. Ordering and formation of the contract.

2.1. Goods are ordered in the online store (where the relevant product is sold there) or by submitting an enquiry via the website form, by email, by telephone or at the Seller’s premises.

2.2. On receiving an enquiry about custom-made goods or goods not sold in the online store, the Seller issues a commercial offer stating the product specification, the price, the production and delivery time and the delivery cost.

2.3. The contract of sale is concluded: for purchases in the online store – when the Buyer places the order and the Seller confirms it; for purchases under a commercial offer – when the Buyer accepts the offer and the Seller confirms the order. The contract remains in force until the parties have fully performed their obligations.

2.4. Each order is stored in the Seller’s database.

2.5. Part of the Seller’s products are manufactured to the Buyer’s individual instructions – dimensions, shape, perforation pattern or finish. Production of such goods begins only after the Buyer’s confirmation, and the conditions of their return are described in the Return policy.

3. Prices and payment.

3.1. Prices are stated in euros in the online store or in the commercial offer. Value added tax is included.

3.2. Unless stated otherwise, the delivery cost is not included in the price of the goods and is shown separately before the order is confirmed.

3.3. The Buyer pays using the payment methods offered in the online store, by bank transfer against the Seller’s invoice, or at the Seller’s premises.

3.4. The Seller’s account: AB Luminor bank, account No. LT98 4010 0425 0130 4929, SWIFT AGBLLT2X.

3.5. For custom-made and large orders the Seller may request an advance payment. Its amount is stated in the commercial offer.

3.6. Unless agreed otherwise, production begins and the delivery time is counted from the day payment or the advance payment is received.

4. Delivery.

4.1. Goods are delivered as set out in the Delivery terms.

4.2. The Seller is not liable for delays caused by inaccurate data provided by the Buyer or by circumstances beyond the Seller’s control.

5. Quality and warranty.

5.1. The Seller warrants that the goods conform to the specification stated in the commercial offer and the order confirmation.

5.2. The goods carry the statutory quality guarantee. A consumer may raise claims regarding non-conformity within two years of delivery.

5.3. Corten is a deliberately weathering steel. Unevenness of the rust layer’s shade, its change over time, colour differences between individual products or production batches, and variations in surface texture are natural properties of this material and are not defects.

5.4. Weathering steel can stain adjacent surfaces. The Buyer must assess the installation location of the product.

5.5. The warranty does not cover defects caused by improper use, installation, maintenance or mechanical damage.

6. Rights and obligations of the parties.

6.1. The Buyer undertakes to provide accurate data, to accept the ordered goods and to pay for them.

6.2. The Buyer undertakes to check the specification stated in the commercial offer before confirming the order, in particular the dimensions of custom-made goods.

6.3. The Seller undertakes to keep the website available, to provide clear information about the goods and to deliver the ordered goods on the agreed conditions.

6.4. The Seller may withdraw from a concluded contract if it is no longer able to supply the goods. In that case all sums paid by the Buyer are refunded within fourteen days at the latest.

7. Liability.

7.1. Each party is liable for non-performance of its obligations in accordance with the law.

7.2. The Seller is not responsible for information published on third-party websites, even where the Buyer reaches them through links on the Seller’s website.

8. Final provisions.

8.1. The Terms are governed by the law of the Republic of Lithuania.

8.2. Disagreements are resolved by negotiation. A consumer first submits a request or complaint to the Seller in writing at Marių g. 66, Kaunas, or by email to info@rusty.lt. The Seller replies within fourteen days at the latest.

8.3. If the consumer’s claim is rejected, the consumer may apply to the State Consumer Rights Protection Authority (Vilniaus g. 25, 01402 Vilnius, Lithuania, email tarnyba@vvtat.lt, www.vvtat.lt) or to the courts.

8.4. Disputes where neither party is a consumer are heard by the courts of the Republic of Lithuania at the Seller’s registered office.